FELE Organizational Development Practice Exam – Prep & Study Guide

The first process in addressing a grievance is the grievance itself, which involves the initial recognition and identification of an issue that needs to be addressed. This step is crucial as it sets the stage for all subsequent actions. When an employee feels that they have been wronged or that there is a violation of policies, recognizing this as a grievance allows for a structured approach to resolution. By formally acknowledging the grievance, it provides a clear starting point for discussions or investigations that may follow.

Following the identification of the grievance, the typical process may involve discussions or negotiations, potentially leading to a formal complaint if initial efforts do not resolve the issue. Arbitration is generally a later stage in the process, often occurring if the grievance is not satisfactorily resolved through prior means. Therefore, identifying the grievance is fundamental as it initiates the pathway to resolution.